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These terms explain the basics of using ToplyShop and placing an order with us.
Last updated: October 2026
By browsing our website or placing an order, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the website. You must provide accurate contact, delivery, and payment information when ordering.
You are responsible for keeping your account credentials secure and for activity carried out through your account. Please contact us promptly if you believe your account has been used without permission.
We aim to show products, descriptions, and images as accurately as possible. Colors and appearance may vary by screen, and product information may be updated from time to time. Products are subject to availability; adding an item to your cart does not guarantee that it is in stock.
An order request is an offer to purchase. We may contact you to verify order details and will let you know if an item cannot be fulfilled. If we cannot accept an order after payment has been collected, we will arrange a refund for the affected amount.
Prices, delivery charges, and available payment methods are shown during checkout. Any applicable charges will be presented before you confirm your order. Please review your order details carefully before submitting it.
Delivery estimates are provided for guidance and may be affected by location, carrier conditions, weather, or other events outside our control. Contact us as soon as possible if you need to change or cancel an order; changes cannot be guaranteed once it has been prepared or dispatched.
Returns and refunds are handled under our Refund and Return Policy. Website text, branding, and other materials may not be copied or reused for commercial purposes without our permission. You agree not to misuse the website or interfere with its operation.
We may update these terms when our services or requirements change. The latest version will be posted on this page. These terms are governed by the applicable laws of Bangladesh. For questions, visit our Contact page or email info@toplyshop.com.